Features

Use Holds to reserve tickets for customers to purchase later, providing flexibility and improving the buying experience. You can control when holds expire, send customizable email reminders, and even add more items to an existing hold, reducing cancellation rates and optimizing conversions. This feature is perfect for any organization looking to offer a smoother ticketing process and build stronger customer relationships by giving patrons the time they need to finalize their purchase decisions.

White label ticketing under your brand and control. Patrons stay on your page through the entire buying process with our seamless technology. Every transaction takes place through a fully brandable and seamlessly embedded plugin on your website.

Abandoned Cart Recovery helps box office leaders reclaim potential revenue from patrons who leave their tickets in the cart without purchasing. This tool automatically allows promoters to re-engage interested patrons, providing a second chance to complete their purchase. This automated, seamless process increases event revenue while enhancing the customer experience, making it a valuable asset for busy ticketing operations.

Effortlessly manage general admission ticketing with Special Events Tickets, designed to handle events of any size and scale. From festivals and concerts to museums and exhibits, our flexible platform streamlines ticket sales, ensures accurate inventory management, and provides a seamless experience for both your team and your attendees. With Special Events Tickets, you gain the tools to sell, track, and manage general admission tickets with ease, helping you focus on delivering an unforgettable event.

Our advanced assigned seating/reserved seating solution for events of all sizes. Attendees can choose their preferred seat location, ensuring a seamless and personalized event experience. With real-time seat maps, secure ticket purchasing, and customizable seating options, our system is perfect for concerts, theater performances, sports, festivals, or more. Whether you’re managing a small venue or a large stadium, streamline your event with our user-friendly ticketing tool.

Colleges and Universities leverage our powerful, fee-free Single Sign-On (SSO) feature, which seamlessly integrates with enterprise-class higher education SSO providers to streamline event access, communication, and ticket sales. This feature enhances security by allowing students, faculty, and staff to use their existing campus credentials, eliminating the need for additional logins and passwords. With our SSO, institutions can provide a frictionless ticket purchasing experience, improve user engagement, and drive higher attendance rates. Additionally, this integration ensures a secure, scalable solution that supports both small campus events and large university-wide performances, helping to simplify event management across multiple departments.

Event Auto Scheduling feature automates the setup of recurring event dates, allowing promoters to easily create daily, weekly, or monthly events without manual effort. This time-saving tool reduces errors and ensures accurate listings, so you can focus on engaging audiences and driving ticket sales rather than on repetitive scheduling tasks.

Our exclusive technology shows live, real time seat selection activity on an event seat map, as seats move from available to unavailable, or become available again. Never oversell or duplicate a seat sale again with our real-time seat mapping software. SeatSocket not only improves the ticket-buying experience but also reduces cart abandonment and increases customer satisfaction. With real-time updates and reliable seat selection, you can ensure a smoother, more efficient process, leading to higher sales and a better overall event experience for your attendees.

Dynamic Waitlist powers effortless capture of potential sales and prioritizing audience engagement with precision. By inviting potential attendees to join a ticket waitlist for sold-out events, you not only capture their information but also open the door to a range of possibilities, from offering them tickets if they become available to seamlessly incorporating them into targeted marketing campaigns.

Seatmap Builder helps you effortlessly create, customize, and manage detailed maps for any event. With our intuitive drag-and-drop tool, you have full control over seating arrangements, ensuring a smooth and tailored ticketing experience for your audience. Whether you're managing large performing arts venues, museum exhibitions, campus events, or sporting events in stadiums and auditoriums, our tool adapts to your needs—guaranteeing precision and simplicity in every setup.

Price Groups give you total control over your event pricing, allowing you to create unlimited ticket types, from VIP and group rates to early bird specials, all within the same event. You can easily manage ticket sales by offering event-specific tickets, such as box-office-only options, and even customize seat map colors to align with your branding or highlight specific sections. This feature streamlines the customer experience, enabling patrons to quickly select the right ticket and view its corresponding price. Additionally, you can update Price Groups at any time, giving you the flexibility to adjust pricing as needed for promotions or demand changes. By providing versatile pricing options and real-time updates, Price Groups help you maximize revenue while offering a seamless ticketing experience.

Special Events Visual Calendar provides patrons a monthly visual snapshot of events, eliminating the need for scrolling through a long list. It delivers quicker and easier access with images to ticket purchases without compromising on the number of events displayed while increasing the opportunity to cross-promote.

Our exclusive technology shows live, real time seat selection activity on an event seat map, as seats move from available to unavailable, or become available again. Never oversell or duplicate a seat sale again with our real-time seat mapping software. SeatSocket not only improves the ticket-buying experience but also reduces cart abandonment and increases customer satisfaction. With real-time updates and reliable seat selection, you can ensure a smoother, more efficient process, leading to higher sales and a better overall event experience for your attendees.

Ticket Templates: Customizable templates for each ticket type: e-ticket, mobile ticket, thermal ticket for Boca, and laser ticket for standard printers. Use our detail templates, or use your own HTML and CSS.

Effortlessly create, customize, and manage detailed seatmaps for any event. With our intuitive drag-and-drop Seatmap Builder, you have full control over seating arrangements, ensuring a smooth and tailored ticketing experience for your audience. Whether you're managing large performing arts venues, museum exhibitions, campus events, or sporting events in stadiums and auditoriums, our tool adapts to your needs—guaranteeing precision and simplicity in every setup.

Theatre Ticketing Subscriptions are a great solution for your top donors and VIPs. This guarantees them premium seats in the same location each season, and early access benefits. Tickets are purchased online, but only issued by the box office after the sale. This guarantees patrons the same seat for the entire season.

The Memberships feature allows event promoters to offer flexible membership packages—solo, dual, or family—that provide patrons with free or discounted event access. This option, available for various durations, is a powerful upsell opportunity, instantly applying benefits at checkout and building patron loyalty while maximizing revenue through seamless CRM management and tracking.

The Patron Subscriptions feature enables event promoters to offer pre-defined event packages with easy one-click checkout and instant ticket delivery, simplifying the ticketing process for patrons. By protecting subscriber seats within a set date range, promoters enhance patron loyalty and ensure preferred seating access, fostering long-term engagement.

Fully integrated with Clover hardware, Special Events POS combines the best in ticketing software with top-notch hardware to maximize your sales potential. This powerful pairing ensures smooth, reliable, and efficient transactions.

Hardware independent Special Events POS runs on any mobile device or computer with a compatible printer and chip and pin reader. Save money and reduce waste by reusing your existing equipment, making our system both cost-effective and environmentally friendly.

Special Events Tickets POS provides your customers with the convenience of Apple Pay and Google Pay for fast, secure transactions. These popular digital wallets offer a modern, efficient, and secure payment option, enhancing the overall customer experience.

Special Events Tickets mobile app supports Bluetooth-enabled mobile printers, allowing your team to print tickets and receipts anytime, anywhere. With convenient mobile printing, your event operations become more adaptable, efficient, and customer-friendly.